FAQs

Frequently Asked Questions (FAQs)

1. What products does IZEYNO offer?

  • IZEYNO specializes in high-quality home organization and pet essentials. Our products include a range of storage solutions, organizers, and pet accessories designed to enhance your home and simplify your life.

2. Where does IZEYNO ship?

  • We currently ship to the United States and Canada. Shipping options and rates are displayed during checkout. If you’re outside of these areas, please contact us to check availability.

3. How long will it take to receive my order?

  • Orders are typically processed within 1-3 business days. Delivery times vary depending on your location and the shipping option selected, but most orders arrive within 5-10 business days. You will receive a tracking number once your order has shipped.

4. What is your return policy?

  • We accept returns within 30 days of purchase, provided the items are unused, in their original condition, and in original packaging. Some items, like sale items and personalized products, are not eligible for return.

5. What should I do if I receive a damaged or incorrect item?

  • If your order arrives damaged or incorrect, please contact us within 7 days of receiving it. We’ll arrange a replacement or refund, based on your preference.

6. Do you offer exchanges?

  • We offer exchanges on items that arrive damaged or defective. If you need an exchange, contact our customer service team within 30 days, and we’ll be happy to assist you.

7. How can I track my order?

  • Once your order ships, you’ll receive a confirmation email with tracking information. You can use this information to check the status of your delivery.

8. How can I contact IZEYNO for further questions?

  • If you have additional questions, please email us. Our customer service team is here to help!

9. Do you offer discounts or promotions?

  • Yes! We often run special promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.

10. How can I stay updated on new products and offers?

  • Join our email list to be the first to know about new arrivals, exclusive discounts, and more.