Shipping & Delivery

Thank you for shopping with IZEYNO! We’re dedicated to delivering your order as quickly and securely as possible. Please review our Shipping & Delivery policy below for details on how we handle orders, processing times, and delivery options.

1. Processing Time

Orders are typically processed within 1-3 business days, excluding weekends and holidays.
During peak periods or special promotions, processing times may be slightly longer. We appreciate your patience and understanding.

2. Shipping Rates and Delivery Times

Domestic Shipping: We offer standard and expedited shipping options for customers within the United States and Canada.
- Standard Shipping: Typically 5-10 business days.
- Expedited Shipping: 2-5 business days.
International Shipping: Currently, we ship to select countries. International delivery times vary by destination and shipping method, ranging from 7-21 business days. Additional customs fees may apply, which are the responsibility of the customer.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
Free Shipping: We offer free standard shipping on orders over $50 within the United States and Canada.

4. Order Tracking

Once your order has shipped, you will receive a tracking number to track the status of your delivery.
If you do not receive a tracking notification, please check your spam/junk folder or click the 'Chat' button on our homepage to contact us.

5. Customs, Duties, and Taxes (for International Orders)

For international orders, any customs or import duties and taxes are applied once the package reaches your destination country. These fees are the responsibility of the customer. Please check with your local customs office for further information.

6. Delayed or Lost Shipments

We strive to deliver orders on time; however, occasional delays may occur due to factors beyond our control, such as carrier delays, customs processing times, or weather disruptions.
If your order is significantly delayed, please click the 'Chat' button on our homepage to contact us, and we will do our best to assist.

7. Damaged or Incorrect Orders

If your order arrives damaged or if you receive an incorrect item, please click the 'Chat' button on our homepage to contact us within 7 days of receipt. We will work with you to resolve the issue by providing a replacement or issuing a refund.

8. Contact Us

For any questions or concerns about your order, click the 'Chat' button on our homepage to contact us. We’re here to help and ensure your experience with IZEYNO is a positive one!

Thank you for choosing IZEYNO. We’re committed to providing quality products and dependable shipping to enhance your shopping experience.